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Help for AOL Users

The current America Online Web browser does not support many standard features on the Web. This means that our site - and many others - won't look their best when viewed through AOL.

Fortunately for PC users, there's a cure. Version 2.5 or higher of the America Online software is designed to work with a program called a "winsock." Winsocks allow your computer to speak an Internet language called TCP/IP. Once you have AOL's Winsock running, you can use the most popular Web browser - Netscape Navigator - with your AOL account.

Currently, only Windows 3.1 and Windows 95 users can take advantage of AOL's winsock. (For Mac users, there is a temporary fix available.) Again, you must be using version 2.5 or higher of AOL software. If you are on America Online right now, check the version by selecting Help from the toolbar and clicking on About America Online. If the version number is less than 2.5, upgrade by clicking the Go To menu and typing Upgrade.


Using Netscape With America Online
For Windows 3.1 Users

Follow the following steps:

  1. Before you do anything else, find a blank floppy disk and label it Winsocks. Insert the floppy into your disk drive.
  2. Minimize America Online and open your File Manager the Main program group on your desktop. Create a new directory at the top of your C:\ drive and name it download To do this, go to the File menu and choose Create Directory. In the form that appears, type c:\download and press OK.
  3. Return to America Online and go to the keyword Mozilla.
  4. Download the file labeled Download Winsock.dll into your c:/windows directory. If America Online asks you if you would like to overwrite an existing winsock.dll file, press Yes. REMEMBER: By doing this you will not be able to use any other Internet Connection. Therefore, if you want to use another Internet Service Provider do not overwrite previously installed winsock.dll files.
  5. Next, download the file Netscape 2.01 16-bit into the folder c:\download. Exit America Online, return to the File Manager, and open the directory c:\download. Click twice on the file N16E20.exe and follow the instructions on your screen which are given to you by Netscape.
  6. When Netscape has installed, log out of America Online and close the application. Shut down and restart your computer.

Using Netscape With America Online
For Windows 95 Users

Follow the following steps:

    This method will allow you to use Netscape with America Online, but it will disable any other Internet connection on your computer. If you want to use another Internet Service Provider do not overwrite previously installed winsock.dll files.

    Before you do anything, create a folder somewhere on your hard drive and name it Download. To create a new folder in Windows 95, click your right mouse button inside the window where you want the folder to be. Then choose New and Folder. To give the folder a name, click on it's TEXT (not the folder icon), type in a new name and press Enter.

    1. Minimize America Online and go to your desktop. Click on the Start menu and choose Find and File or Folders.
    2. Search for the file winsock.dll. When Windows 95 has finished finding all winsock.dll versions, write down their locations on a piece of scrap paper. For example, c:\winsock\winsock.dll, c:\windows\winsock.dll. Keep the search screen open for now.
    3. Find a blank floppy disk and label it "Winsocks." Insert the floppy into your machine. Open My Computer and A and recreate the folders and subfolders which you recorded on the scrap paper. For example, for the directory c:\winsock\winsock.dll, you would first create a folder called winsock.
    4. Copy each winsock.dll file from the Search window into its corresponding folder on your floppy disk. To do this, first open up the folder on your floppy where you want to copy the file. Then click and hold your mouse button down on the file you want to copy, and slowly drag it over to the destination folder. When your mouse is hovering over the destination folder, lift your finger.
    5. Return to the search window. Select each winsock.dll and press delete. When you are prompted to confirm, choose Yes. This will erase each Winsock. To run another Internet application, you will have to reinstall the correct winsock.dll from your A:\winsocks disk.
    6. Maximize America Online. Go to the keyword Mozilla and download the file labeled winsock.dll into the directory c:\windows.
    7. Next, download the file Netscape 2.01 16-bit into the folder c:\download. Exit America Online and open the c:\download\ folder. Click twice on the file N16e20.exe and follow the instructions on your screen. DO NOT download the 32-bit version. The AOL winsock is a 16-bit application and will not be able to recognize a 32-bit program.
    8. After Netscape has been installed, go to the folder c:\download and delete all of the installation files. Then log out of America Online, go to your Start menu and choose Shut Down. Turn your computer completely off and restart it.

    Using Netscape With America Online

    Once you have Netscape running, you can get to HR-Net at any time by doing the following:

    1. Connect to America Online.
    2. Minimize America Online.
    3. Run Netscape.
    4. Type www.hri.org into the Location box at the top of the Netscape window and press Enter.
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