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Sending a Message to the HR-Net Fonts Team
In order for us to be able to answer your questions, we need to know as as
much as possible about what your setup is, and what you are trying to do.
In filling out this form, we request 10 small pieces of information.
- First, we would like to make sure that you have at least tried our
platform-specific support pages. They are available at:
- Apple Macintosh Systems
- UNIX Systems
- Windows 3.1 / 3.11 Systems
- Windows 95 Systems
- Windows NT 3.51 Systems
- Windows NT 4.0 Systems
Check the "I have read the instructions given in the fonts pages" checkbox
if you have read and attempted to follow our fonts instructions. Otherwise,
please give them a try before writing to us.
- Most importantly, we need to know your Operating System (Apple /
Macintosh, Unix, Microsoft Windows 3.1, 3.11, '95, NT 3.51 & 4.0,
etc.). If you do not know which operating system you are using, or you
have a question which refers to more than one operating system, you should
select "Miscellaneous / Unknown" as your operating
system.
- We would like to know which WWW browser you are using. If you are
uncertain, select "Don't know," but you must select one of the options. If
you use more than one browser, click the one you use most often or the one
that your current question pertains to.
- We would like to know which program you use to send and receive email.
If you are uncertain, select "Don't know," but you must select one of the
options. If you use more than one email program, click the one you use most
often or the one that your current question pertains to.
- If the problem you are discussing is related to Microsoft Office '97,
please check the "I'm having problems using Greek with Microsoft's Office
'97" checkbox.
- We need to know your name, primarily in order to be able to address you
in our response.
- We need to know your email address, otherwise where would we send the
answer?
- If you wish to receive a copy of the message we will receive, check the
"Send yourself a copy of the message" checkbox.
- It is really helpful if you include a Subject for your message. Since
this form creates and sends an email to people who may be able to answer your
questions, a clear and concise Subject will help.
- Finally, the most important part: Fill in the text area, with as many
details as possible about your question. What have you tried to date? How
far did you get with our instructions? What does or does not work?
If you do not understand these
instructions, or are having difficulties using the form, please send us a
message at fonts-misc@hri.org
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